How are we allowed to get in contact with I.T. in terms of an issue?
-- STANDARD POLICIES ARE BEING MADE - CHANGES ABOUT WHAT CONSTITUTES AS WHAT CAN CHANGE AT ANY TIME --
You can contact I.T. via;
- "Submit a Request" on the Help desk home page.
- Email to "support@jhparch.zendesk.com" Once your account email is verified.
- Call someone in I.T., and a ticket will be created during the call. Please be aware that on-call tickets will take a little more time.
For extreme emergencies (computer on fire, loud noise then the computer doesn't work, etc.) Please Call or find I.T. personnel in person.
0 Comments